Last Modified: 2024-08-26
Your privacy is important to us. TenDegree LTD ("TenDegree LTD", "we", "us" or "our") is dedicated to protecting the privacy of our users ("users" or "you"). This Privacy Policy (this "Policy") is meant to explain our practices regarding how we collect, store, use, manage and protect your user information (including your personal information) as a controller and/or business under applicable data protection laws during your use of PixImageAI application including all its features (our "Services").
Please note that the scope of this Policy is limited solely to your user information (including your personal information) collected or received by TenDegree LTD when you are using our Services. In this Policy, “personal information” refers to any information or combination of information that can be used to identify, contact or locate an individual to whom the collected information pertains. Such personal information may include your email address, images and geo-location.
BY USING OUR SERVICES, YOU ARE AGREEING TO THIS POLICY AND THE COLLECTION, USE, PROCESSING, RETENTION, DISCLOSURE AND SHARING OF YOUR USER INFORMATION, INCLUDING YOUR PERSONAL INFORMATION, IN THE MANNER PROVIDED IN THIS POLICY. IF YOU DO NOT AGREE WITH ANY OF THE TERMS OF THIS POLICY OR ANY SUBSEQUENT CHANGES TO THIS POLICY, PLEASE DO NOT USE OUR SERVICES.
Please note that it is mandatory for you to provide certain categories of data (as specified at the time of collection). In the event that you do not provide any or sufficient data marked as mandatory, we may not be able to complete the registration process or provide you with our Services. Also, please note that, unless we define a term in this Policy, all capitalized terms used in this Policy have the same meanings as in our Terms of Service. So, please make sure that you have read and understand our Terms of Service.
If you have any questions regarding this Policy or any privacy-related matters, please contact our Data Protection Officer via email at [email protected] (please quote "PixImageAI" in your email title) or via registered mail at 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM (attention: Legal Department).
Please note that all other enquiries, feedback, suggestions and/or complaints not related to privacy or intellectual property infringement (including but not limited to any cancellation of subscription, payment disputes, refund requests and technical support of PixImageAI), you should contact us via email at [email protected]. If your email is sent to an incorrect email address, relating to an incorrect subject matter, it may lead to a potential delay or failure in processing your requests properly.
In order to provide and improve our Services, TenDegree LTD will collect and process your personal information and user information in accordance with this Policy. If you do not provide this information, we may be unable to provide you with our products or Services. You should ensure that all personal information and user information submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with all or some of our Services.
When you use our Services, we might recommend you sign up for an account with us to use our Services and all its features. When you create an account, we will collect certain information that can be used to identify you or provide our Services to you, such as your name, username, industry, company name, gender, date of birth, and mobile phone number and location.
When you use our Services on your mobile device, we will collect information about your device, including its International Mobile Equipment Identity (IMEI), Unique Device Identifier (UDID), Android ID, Universally Unique Identifier (GUUID), Identifier for Advertising (IDFA) and Identifier for Vendor (IDFV), Integrated Circuit Card Identifier (ICCID), Media Access Control (MAC) address, the type of device you use, operating system version, a list of mobile applications installed on your device and resolution, which will be used by us for statistical and/or analytical reasons, including without limitation to improve our technical functionality, server load-balancing, analysis of technical data relating to your mobile device so as to optimize our Services and graphics adaptation.
We will collect your Location Information, including the country code, latitude and longitude, network location, IP address, and the system country and system time zone recorded on your device. This information will help us understand user distribution and usage scenarios and allow us to provide users with the correct version of our apps, and to send relevant advertisements to you. If you no longer wish to allow us to collect or use such information, you may turn off your Internet access or GPS.
When you use some of our Services, including generating and browsing certain content, we will automatically collect certain relevant log information stored in PixImageAI ("Log Information"). Log Information may include details on when and how often you use our Services, device statistics, critical operation paths, errors, crashes, language, and time zone.
By choosing to use the cloud editing feature of our Services, you understand and agree that we must upload your photos to our server for processing. We will also receive EXIF data about your photos for optimization purposes, which may contain GPS coordinates where photos were taken and processed, equipment type, ISO, and other technical data.
When you are using our Services, TenDegree LTD or a third party designated by TenDegree LTD will use cookies, tags, and scripts to collect information for the purposes of analyzing trends, managing our Services, tracking user activity, and collecting demographics on the user base. You can choose to disable cookies through your browser settings, but doing so may limit your ability to use certain features of our Services.
We may share your information with third-party service providers who help us in delivering our Services. These service providers include, but are not limited to:
We do not sell or rent your personal information to third parties. We may, however, share information if required by law or to protect our rights, property, or safety, or that of our users or others.
You understand and agree that all information collected via or by TenDegree LTD may be transferred, processed, and stored anywhere in the world, including but not limited to the United States and the European Union. When transferring data internationally, we ensure that appropriate safeguards, such as Standard Contractual Clauses or other legal mechanisms, are in place to protect your data.
In accordance with applicable law, you may have the right to: request confirmation of whether we are processing your personal information, obtain access to or a copy of your personal information, withdraw your consent, and request the erasure of personal information. You may also have the right to object to or restrict the processing of your data under certain conditions.
We will retain your personal information for as long as necessary to provide our Services to you, to comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your data, we will erase it in accordance with applicable laws, except for information we are legally required or permitted to retain.
This Policy is established, comes into force, and will be enforced and interpreted under the laws of the United Kingdom, without regard to its conflict of law provisions. Any disputes arising hereunder will also be resolved in accordance with the Terms of Service.
For any further inquiries or feedback, please contact us at [email protected] (please quote "PixImageAI" in your email title).
